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Who said small couldn’t be mighty? The Wallbox Pulsar Plus is one of the smallest smart home chargers money can buy, yet it can charge at speeds up to 22kW (three-phase) and 7.4kW (single-phase).
Things are good for Wallbox right now, with the company going public in October via a SPAC on the NYSE, listed under the ticker symbol WBX. The Pulsar Plus is their best-selling charger. The question is, should you buy it?
Short answer – yes! Read our Wallbox Pulsar Plus review to find out why.
Price when reviewed: From £988 with installation (no OZEV).
We recommend
Wallbox Pulsar Plus
The Pulsar Plus has Wi-Fi, Bluetooth, DC leakage protection and load balancing. It’s a small, well-made smart charger ideal for residential areas.
2022 update
- The Wallbox Pulsar Plus now has solar integration as standard, so you can charge with solar panels.
2023 update
Wallbox has launched the Wallbopx Pulsar Max.
Wallbox Pulsar Plus review
Our verdict
The Wallbox Pulsar Plus is stylish and extremely well made, with in-built earthing to simplify installation. It’s easily one of the best small home chargers on the market with Wi-Fi, Bluetooth and solar integration as standard. However, the cable tidy lacks refinement and the app could be better.
Pros
- Small
- No earth rod
- LED light ring
- Great build quality
- Google Assistant
- Bluetooth and Wi-Fi
- Apple Watch and Android Wear app
Cons
- App could be better (app store reviews are very hit and miss)
- Cable tidy could be better
- LED halo ring is undimmable (feature coming soon)
- Wallbox Pulsar Plus
- Quick review
- Is the Wallbox Pulsar Plus easy to install?
- Wallbox Pulsar Plus Design
- Connectivity
- Voice control
- Charging speeds
- Power Boost
- Charging experience
- Status lights
- myWallbox app
- Firmware updates
- Customer support
- Wallbox Pulsar Plus verdict
- Wallbox Pulsar Plus documentation
- Wallbox Pulsar Plus alternatives
Quick review
In a sea of chargers that do the same job, the Wallbox Pulsar Plus stands out with an innovative LED status ring and an excellent mobile app.
The charging experience is as good as it gets and the charger’s footprint is tiny. It’s one of the smallest home chargers money can buy.
The build quality is solid and you get a 5m cable as standard. The app lets you schedule charge times and there’s a Power Boost mode that gives you access to the fastest charging speed instantly, overriding schedules.
Downsides? It’s tethered only, the cable tidy is primitive (on account of the charger being so small), and the app isn’t class-leading. Ohme and Hypervolt have better apps, although the Wallbox app is by no means bad.
Overall, though, this is a great charger and worth the money!
Is the Wallbox Pulsar Plus easy to install?
The Pulsar Plus is as easy as it gets for an electrician to install, taking two to three hours depending on your electrical installation.
Thanks to in-built earthing protection, no earth rod is required. It needs to be installed with an external Miniature Circuit Breaker (MCB) with a max of 32A or less and a Residual Current Circuit Breaker (RCCB) Type A.
For 7.4kW power single-phase is required, while 11kW and 22kW configurations require three-phase power, so are most suited to businesses and car parks.
The build quality is excellent and the circuitry is impressive. The circuit board has the Wallbox logo so it isn’t a generic piece of hardware. Everything is packed into the case to keep the size as small as possible.
Wallbox Pulsar Plus Design
How interesting can a black plastic box be? The Wallbox Pulsar Plus is proof that small home chargers can be stylish without silly gimmicks.
It has an innovative LED ring that communicates its current status clearly and everything is controlled via the myWallbox app, so all you need to do is plug the cable into your car (providing your scheduled charge mode is ready).
However, while the LED ring is useful, it can’t be dimmed or switched off when charging, turning it into a very bright night light (Wallbox is adding this feature soon).
A hack to reduce ring brightness is to buy 70% VLT tint and stick it to the front of the charger. But why should you have to? Come on Wallbox!!
The best word to describe the design is refined. It’s one of the smallest home chargers we’ve reviewed (166mm x 163mm x 82mm), and at 82mm thick, it’s significantly slimmer than the EO Mini Pro 2 which is a much fatter 125mm.
The gloss black front and matte black sides help the Wallbox Pulsar Plus blend in, but the LED ring ensures charging status is easy to see.
You can get the Pulsar Plus with an optional holster. The holster fixes to the wall and holds the charger head. It’s a neat solution and preferable to a hook, although the cable looks a bit fussy wrapped around the charger (see photo above).
The Pulsar Plus is also available as a white unit, which blends in with light walls:
Overall, the design is interesting, and we love the LED halo.
Connectivity
The Wallbox Pulsar Plus connects to your home Wi-Fi and requires a strong connection for smart features to work. Like all W-Fi chargers, connectivity issues can happen however you can also connect to it via Bluetooth. Bluetooth will let you access charging if your Wi-Fi ever gives up on you, so you always have the ability to charge.
With Bluetooth activated, you do not need a Wi-Fi connection to manage and control the Wallbox Pulsar Plus, although Wi-Fi is necessary for voice control.
Voice control
The Wallbox Voice Assistant uses Google Assistant, letting you start or stop a charging session, lock, or unlock your charger, set a charging schedule, and more. Setting it up is simple and once activated you can control your charger with your voice. You can set up voice control to work through your Android smartphone or Google Home.
Charging speeds
The Pulsar Plus is tethered (no untethered version is available) and it comes as standard with a 5m cable with a 7m cable optional. It charges Type 1 or Type 2 vehicles at 7.4kW on single phase power and Type 2 vehicles up to 11kW and 22kW on 3-phase power, so it is right up there with the fastest chargers on the market.
Power Boost
An optional feature, Power Boost is a dynamic load feature that monitors your home’s live energy use and adapts charging speeds accordingly. In other words, it makes sure your charger doesn’t knock out your lights, refrigerator and other electrics, which can happen when your charger draws too much power.
Charging experience
You set charging schedules in the app and can manually enable charging at any time, with the app connecting to the Pulsar Plus via Wi-Fi or Bluetooth. If you have a schedule ready, all you need to do is plug the cable into your car.
You can set the charger to charge your car to a certain level like 80% and charge at certain times and intervals. You can take advantage of off-peak energy rates, monitor your charger status and access real-time energy statistics.
The charger is robust and feels incredibly solid, with the charger head a good size with a grippy surface. It slots into a holster when not in use.
Status lights
Understanding the Pulsar Plus’s LED status lights is simple:
- Green – ready to charge
- Turquoise – standby / charge complete
- Turquoise blinking – scheduled charge mode ready
- Dark blue slow blinking – charging
- Yellow – locked
- Red – error
- White roulette movement – firmware update
The lights are also synchronised in the myWallbox mobile app.
myWallbox app
The myWallbox app is one of the better EV charging apps on the market with reliable connectivity over Bluetooth (Wi-Fi can be a hit and miss).
You need a stable Wi-Fi connection, otherwise, the charger is dumb, although you can still control it via your vehicle.
Uniquely, the app is also available on the Apple Watch and Android Wear, so if you have a smartwatch, you can control charging from your wrist!
Getting started is easy:
- Download the app
- Register for a myWallbox account
- Confirm your email
- Sign in
Once signed in, you enter your charger’s serial number and UiD to add it to the app and connect to the charger via Bluetooth.
The app has the following features:
- Remote control of the charging speed
- View charging history, consumption, energy costs
- Track added battery power (kWh)
- Real-time information about the status of your connection
- Real-time information on the speed of charge and charging time
- Remote lock and unlock
- Access Customer Support right from the app
It’s reasonably responsive and reliable and we love the way the charger’s LED ring synchronises with the app, giving you colour-coded status information. The Bluetooth range is less than 32.8 feet so you need to stay inside that range.
Compared to most apps, the Wallbox is decent, although it isn’t as good as Ohme’s app (the Ohme Home Pro is a better charger overall).
Firmware updates
Thanks to over-the-air firmware and software upgrades, the Pulsar Plus simplifies updates and doesn’t need user intervention. Some chargers don’t have this feature and require you to download and install updates yourself. The Wallbox makes life easier in this sense, so it’s a good choice if you want a charger that’s easy to maintain.
Customer support
Wallbox isn’t a small company – they are publicly listed! As such, they have an excellent customer support service you can find here. They answer emails within 48-hours, although a phone number is difficult to find. I’ve saved you the hard work:
- Email: service@wallbox.com
- Phone number: +44 203 808 76 82
Issues related to warranties and other technical problems are resolved by Wallbox Approved Installers.
Wallbox Pulsar Plus verdict
Our time with the Wallbox Pulsar Plus was very pleasant indeed. It didn’t miss a beat, and the app gets better when you use it a few times.
With a small footprint, a unique LED light ring and support for single-phase and three-phase power, the Wallbox Pulsar Plus is an excellent home charger.
It has solar integration and a neat set of features like Bluetooth (in case the Wi-Fi won’t work) and an Android Wear and Apple Watch app.
Downsides? It doesn’t support dynamic tariffs (kWh price caps) and the cable tidy system is basic (wrap it around the charger), although Wallbox sells a cable holder you can use to tidy the cable.
Overall, the Wallbox Pulsar Plus scores 4.2/5.
Wallbox Pulsar Plus documentation
Wallbox Pulsar Plus alternatives
The best alternative to the Wallbox Pulsar Plus is the Ohme Home Pro, another small smart charger. The Ohme has a better app and an in-built display and control panel.
If you’re not bothered about an in-built display, the Sync EV charger is another good alternative. It’s a little cheaper with RFID.
The Pod Point Solo 3 is another good charger. It’s stylish and easy to use, with a simple but intuitive app that lets you set charging schedules and add tariff details (kWh prices) to track costs. Read our Pod Point Solo 3 review.
If you’re not sure how to choose an EV charger, our guide covers everything you need to know.
This review was produced in collaboration with Luke Mason Electrical, OZEV Approved Installers of home chargers in Cheshire and the surrounding area. We extend our thanks to Luke Mason for the photos used in this review. Be sure to visit them if you like what you see!
Do you have the Wallbox Pulsar Plus? Help out the Top Charger community by sharing your own review below!
Does Wallbox have plans to make the LED ring adjustable? Seems like a stupid oversight
Hi Harry,
Yes, it is a silly oversight, but covering the front of the charger with tinted vinyl works a treat. I don’t think Wallbox has plans to make the LED ring dimmable.
You can switch the light ring off in the app.
The LED ring is only annoying at night. When it’s not in use the LED ring is off.
How do you enable solar integration. I read somewhere only certain smets2 meters are compatible. But the meter installer from octopus thought any should work
I’ve had my pulsar for 6 months and suddenly the charger isn’t visible to the car. Despite umpteen e mails no response from support. They don’t want calls as they hide the number. Rubbish support. No charger for 5 days
Hit or miss WiFi is a deal breaker and shows the manufacturer has a poor design. Also using a raspberry pi is amateurish for a mainstream manufacturer. I have had 3 service calls for mine and am ready to returned to the distributor. In practice this is a poor product.
Hi Jimmy,
Agree on the Wi-Fi, but a lot depends on the router and charger location. I’ll assume you’ve tried all sorts and can’t get it to connect consistently?
I had the same (and other) problems and , but my unit was replaced under warranty. New unit has no problems staying attached to Wi-Fi and works just as it should.
I started using the eco smart feature since half a year and it is quite a disappointment. I have a 2kW peak capacity solar installation and a 3-phase connection.
Lets start with the full green modus. The minimum capacity my car is able to sustain with a 3 phase power input is roughly 1.4 kW. However full green for a 3 phase connection gets only triggered if a minimum of 6A x 230V x 3 = 4.2 kW is reached. For most “regular” homeowners having a solar installation with that much peak capacity is not to common. Most homes have a 2kW or 3.6 kW solar installtion. So full green will never turn on. I verified this with wallbox.
So lets move on with eco modus (solar+ grid) maybe that solves everything…
First of all it only gets triggered when there is more then 1.5 kW surplus output… great. So in winter it does not turn on i guess? And if you dont dimm the max charging output it just pumps my car full at a 4-5 kW rate… that is way to high for making effective usage of the generated solar energy. I managed a work around to set the charging speed of wallbox on minimum (6A) and on my car (kia e Niro) i set AC charging speed to minimum so it ends up charging with roughly 2 kW.
So to sum it up, Wallbox eco smart charging is poorly worked out and does not meet expectations
I love this charger! It’s so convenient to have a wall charger that can charge multiple devices at once.
hi,
ia there a way to control which cars can connect to the charger?.
We want to install a wallbox in our Building’s garage, but WIFI doesn’t reach, neither does 4g, but from what i understand this one works well with bluetooth. So it could be an option, but we don’t want just anybody to use the charger while we’re not there. This charger doesn’t have RFID, so is there a way to let only our car use the charger, is that what you mean by “lock” or is that just a way to lock the cable?
thanks!
i have the Wallbox Plus since June of last year. twice now it has stopped working. There is no way to contact the company by phone and the app in my opinion is not fit for purpose. it refers to restarting the charger but if the app cannot connect and I have tried all the trouble shooting options there is no other way but to leave my car in the drive or limit my driving until this matter is resolved.
Do I regret buying this product? Yes is the answer
Now that I have calmed down I will provide an update
the supplier sent an engineer to my home and within minutes he was able to resolve the problem.
The issue was that the unit had tripped and a switch in my electricity supply box had to be reset. It seems that this switch was installed at the time the Wallbox was and it has been found to be faulty
That being said it is now my understanding that during a period of bad weather this can happen and the user can correct the problem by pushing the switch back.
Where is this in the trouble shooting?
I am still not happy with the lack of useful information but for now my wallbox is working again
I’ve had my Wallbox for 18 months and until three days ago it has worked reliably. The wifi link was improved after a software update and it wasn’t particularly bad. I had it set to charge from 00:30 to 04:30 and it didn’t miss a charge.
When it failed on Tuesday, I range them and they sent out a replacement that day which arrived on Friday. ( would have been Thursday – but parcelforce messed up. Since they couldn’t get an engineer to my remote area quickly , they offered to pay for a local Electrician to do the change over so I wasn’t without the charger for long.
I really can’t fault the service – it was excellent. But RING don’t email or raise a ticket – ringing is much quicker, they are polite and helpful.
Dear all,
Owner of Wallbox Pulsar Plus since a few months, I also have solar panels (about 8.4 kwh capacity). So during the day, I prefer to charge in a full green mode. There, there is something I don’t fully understand. The charge only starts if the solar panels, minus the consumption of my house, is getting over 4.2 kwh. Below this, nothing happens, no recharge, which may happens days without too much sun.
In my case, I especially selected the Pulsar plus because of its capacity to only use what solar panels are producing. It might be a (bad) surprise for those who are having a small production.
Hi, have you asked Wallbox about this? From the website – “Full-green: With Full-green, the charge starts only if the surpluses are equal to 6A (1380W) or more, as this is the lowest charging current of a vehicle.” This suggests the consumption trigger on your Wallbox charger is higher than it should be.