Pod Point has been helping UK drivers charge their electric vehicles for over 15 years. The company now manages one of the country’s largest charging networks, with more than 250,000 chargers installed.
If you’re considering a home EV charger, you’ll find Pod Point offers award-winning products backed by excellent customer support. This guide covers everything you need to know about their home charging solutions.
Understanding Pod Point’s home charging options
Pod Point gives you two ways to get a home charger installed. You can buy a charger outright or subscribe to their Pod Drive service.
Buying a Pod Point charger
The outright purchase option costs £999 for an untethered charger. You’ll pay an extra £50 if you want the tethered version with a built-in cable.
Standard installation comes included in the price. Pod Point’s installation service has earned Which? endorsement, which speaks volumes about their quality standards.
You’ll get a five-year warranty covering both the charger and installation work. The company’s customer support team is available 24/7 if you need assistance.
I think the surge protection device is worth considering as an optional extra. It costs £100 but provides additional safety for your electrical system.
Pod Drive subscription service
Pod Drive offers a different approach if you’d rather spread the cost. You’ll pay £99 upfront, then £40 monthly for 36 months.
The subscription includes several benefits you won’t get with the outright purchase. You’ll receive 7,500 miles worth of cashback annually, valued at £172.50 per year.
Your charger comes with a lifetime warranty instead of the standard five years. The surge protection device is also included at no extra cost.
Pod Drive only offers tethered chargers. The 5-metre Type 2 cable comes permanently attached to the unit.
Which option suits you best
The outright purchase works well if you prefer flexibility. You can choose between tethered and untethered configurations based on your preferences.
Pod Drive makes sense if you want lower upfront costs. The included mileage rewards and lifetime warranty add significant value over the three-year term.
Pod Point Solo 3S: the flagship home charger
The Solo 3S is Pod Point’s main home charging solution. This charger combines smart features with robust construction and user-friendly operation and replaced the Solo 3 in 2025.
Design and build quality
You’ll notice the Solo 3S has a distinctive oval shape. The charger measures 330mm high, 290mm wide, and either 112mm or 167mm deep depending on configuration.
The untethered version accepts a Type 2 cable and weighs 3.5kg, whilst the tethered model reaches 6kg. Pod Point uses polycarbonate materials for the housing, providing excellent durability.
I think the build quality feels reassuringly solid. The charger has an IP54 rating for weather protection, with IP44/54 for the plugs and socket.
The unit also carries an IK10 impact rating. This means it can withstand significant physical force without damage.
For comparison, the Ohme ePod is a smaller charger, but if I’m being honest, I think the Solo 3S has a nicer design overall.
Available configurations
Pod Point offers three Solo 3S variants for home use. Each model delivers up to 7kW charging power, which works out at 32 amps.
- The S7-2C-05 model comes as a tethered unit. You’ll get a 5-metre Type 2 cable permanently attached, plus a cable holster for storage.
- The S7-UC-05 provides an untethered socket. You’ll need to supply your own charging cable, though your EV likely came with one.
- The S7-UCB-05 offers the same untethered setup. Both universal socket models include a statutory locking mechanism for security.
Charging performance
The Solo 3S delivers charging speeds up to 7.4kW. This represents roughly three times faster than a standard three-pin plug and is plenty fast enough.
Your actual charging speed depends on several factors. The local supply voltage and your vehicle’s maximum charge rate both play important roles.
Most modern EVs can accept the full 7.4kW output. You’ll typically add about 30 miles of range per hour when charging overnight.
The charger operates on 240V AC at 50Hz frequency. It provides rated output current between 0 and 32 amps AC RMS.
Smart features and connectivity
The Solo 3S includes built-in Wi-Fi connectivity as standard. The charger supports WPA, WPA2, WPA3, and open Wi-Fi networks.
You’ll need a 2.4GHz Wi-Fi connection for the charger to work properly. The 5GHz frequency isn’t compatible with Pod Point’s hardware.
Once connected, the charger communicates with Pod Point’s cloud platform. This enables remote control and monitoring through their smartphone app.
The unit receives both feature and software updates via Wi-Fi. Pod Point regularly adds new capabilities to improve your charging experience.
Safety and protection systems
Pod Point has equipped the Solo 3S with comprehensive safety features. The charger includes 6mA DC leakage protection, which exceeds current regulations.
You’ll also get overcurrent protection and PME safety systems. Failed earth protection ensures the charger stops working if it detects earthing problems.
The onboard DC leakage protection complies with BS 7671:2018 regulation 722.531.2.101. This means you can use a Type A RCD instead of requiring a Type B unit.
Pod Point’s PEN isolation system provides complete earthing protection. You won’t need an additional earth rod installation, unlike some competing chargers.
LED status indicators
The Solo 3S uses coloured LED lights to show its current status. You’ll find the indicator on the charger’s front face.
A solid green light means your vehicle is charging normally. Flashing green indicates your EV has reached full charge.
Solid blue shows the charger is in standby mode. Blue flashing pink means it’s connected to Wi-Fi and communicating with Pod Point.
Solid yellow appears when you’ve plugged in but the scheduled charge hasn’t started yet. It can also indicate active load balancing or remote locking.
Red or flashing red signals a fault condition. You’ll need to reset the charger at your fuse box and contact support if this persists.
Auto power balancing
The Solo 3S includes automatic load management capabilities. This feature prevents your home’s main fuse from overloading when the charger draws power.
An energy clamp monitors your household’s total electrical consumption. The charger automatically reduces its output if your home approaches maximum capacity.
I think this feature provides excellent peace of mind. You won’t risk tripping your main fuse during evening charging sessions.
The system works transparently in the background. You’ll rarely notice any charging interruptions unless your home has very high electrical demands.
Solar integration
Pod Point has built solar compatibility into the Solo 3S. If you have solar panels installed, you can prioritise charging from excess generation.
The charger adjusts its power draw based on your solar production. You’ll maximise the use of free solar energy instead of drawing from the grid.
This feature works through the Pod Point app. You can enable solar mode and set your preferences for how aggressively to pursue solar-only charging.
Operating conditions
The Solo 3S operates reliably across a wide temperature range. It functions normally from -25°C to 50°C ambient temperature.
The charger draws less than 2.5W in standby mode. This minimal power consumption keeps your running costs extremely low when not actively charging.
Standards compliance
Pod Point designed the Solo 3S to meet or exceed all relevant standards. The charger complies with RED 2014/53/EU and EMCD 2014/30/EU directives.
It meets BS EN 61851-1:2019 requirements for EV charging equipment. The unit also satisfies EN61000-3 and EN61000-2 electromagnetic compatibility standards.
The charger carries CE certification and complies with BS7671:2018 wiring regulations. This comprehensive standards compliance ensures safe, reliable operation.
The Pod Point app experience
Pod Point’s smartphone app provides complete control over your home charger. You’ll find versions available for both iOS and Android devices.
Initial setup and pairing
Setting up your charger through the app takes just minutes. You’ll need your charger’s connection QR code, which installers typically stick to your fuse box.
The app guides you through the Wi-Fi connection process step by step. Once connected, the charger’s LED changes from solid blue to blue flashing pink.
Charge scheduling
The app lets you set custom charging schedules. You can specify exactly when your charger should start and stop drawing power.
Pod Point automatically applies a default overnight schedule from midnight to 5am. This timing typically coincides with the cheapest electricity rates.
You can modify or disable the schedule anytime. I think the flexibility helps you optimise for both cost savings and convenience.
Charging statistics
The app tracks your charging habits in detail. You’ll see weekly, monthly, and yearly statistics covering energy usage and costs.
The data helps you understand your actual charging expenses. You can spot patterns and adjust your behaviour to reduce costs further.
Remote locking
You can lock your charger remotely through the app. This prevents unauthorised use when you’re away from home.
The lock feature works with both tethered and untethered models. You’ll see a solid yellow LED when the charger is securely locked.
Public charging network access
The Pod Point app also provides access to their public charging network. You’ll find thousands of chargers across the UK available for away-from-home charging.
The app shows nearby chargers, availability status, and pricing information. You can start and pay for charging sessions entirely through the application.
Installation process and requirements
Pod Point handles installation through their certified installer network. The company claims 90% of customers qualify for standard installation.
Pre-installation survey
The process begins with a pre-installation form. You’ll provide details about your property, parking arrangement, and electrical supply.
Pod Point reviews this information to assess whether standard installation is possible. They’ll contact you to schedule the work once approved.
Standard installation scope
Standard installation includes up to 15 metres of supply cable. You’ll get a mini consumer unit with RCBO protection installed near your main fuse box.
The installer fits a domestic load sensor cable for the auto power balancing feature. General sundries like cable cleats and mounting screws come included.
Most installations take about two hours to complete. The installer will test everything thoroughly before showing you how the charger works.
Non-standard installations
Some properties require additional work beyond the standard scope. This might involve longer cable runs, complex routing, or electrical upgrades.
Pod Point will quote separately for non-standard work. You’ll know the full cost before deciding whether to proceed.
If installation proves impossible, you’ll receive a complete refund. Pod Point guarantees this in their terms and conditions.
Permissions and regulations
You won’t need planning permission if you own your house with private parking. The installation falls under permitted development rights.
Renters and flat owners must seek permission from their landlord or management company. You might qualify for the OZEV grant, which provides up to £350 off installation costs.
Energy tariffs and running costs
Pod Point partners with energy suppliers to offer EV-specific tariffs. These rates can dramatically reduce your charging costs.
EDF Pod Point EV Exclusive tariff
This two-year fixed tariff offers very competitive overnight rates. You’ll pay just 8.49p per kWh during the cheap overnight period.
Based on average EV efficiency of 3.5 miles per kWh, you’ll drive for about 2.5p per mile. This represents significant savings compared to petrol or diesel.
The tariff includes exit fees if you cancel within two years. Make sure you’re comfortable with the commitment before switching.
Octopus Energy compatibility
Pod Point chargers work perfectly with Octopus Energy’s EV tariffs. The company confirms compatibility with Octopus Intelligent Go and similar products.
These tariffs use smart charging to automatically shift your consumption to cheaper periods. The integration happens through the Pod Point app.
Warranty and support
Pod Point backs their chargers with comprehensive warranty coverage. The standard warranty lasts five years for outright purchases.
Warranty terms
The warranty covers both manufacturing defects and installation issues. You must ensure installation follows Pod Point’s guidance and complies with regulations.
Installation must be performed by a certified electrician. Failure to meet these requirements could void your warranty coverage.
Reporting faults
You should report hardware failures promptly through Pod Point’s support channels. You’ll need the charger’s serial number and a description of the problem.
The support team attempts remote diagnosis first. They may request additional information to help troubleshoot the issue.
Repair and replacement
If remote fixes don’t work, Pod Point arranges an on-site visit. They’ll repair or replace the charger free of charge if the fault stems from design or manufacturing issues.
Call-out fees may apply if the fault isn’t related to the charger itself. Pod Point will explain any charges before attending your property.
Customer support availability
Pod Point’s support team operates 24/7 throughout the year. You can reach them by phone on 020 7247 4114.
The company also maintains an extensive online help centre. You’ll find detailed articles covering setup, troubleshooting, and feature usage.
Comparing Pod Point to alternatives
Pod Point competes with several other home charger manufacturers. Understanding the differences helps you make an informed choice.
Price positioning
At £999 for the untethered model, Pod Point sits in the mid-range segment. Some competitors offer cheaper options, whilst premium brands charge more.
The included Which?-endorsed installation adds significant value. Many competitors charge separately for installation work.
Feature set
Pod Point’s smart features match or exceed most competitors. The solar integration works particularly well if you have panels installed.
The auto power balancing feature prevents main fuse trips. Not all competing chargers include this capability as standard.
Network and ecosystem
Pod Point’s large public charging network provides real advantages. You’ll use the same app for both home and public charging.
The company’s long operating history suggests stability and reliability. I think this matters when you’re making a multi-year investment.
Maintenance and care
The Solo 3S requires minimal ongoing maintenance. However, some basic care helps ensure long-term reliability.
Cable management
Tethered chargers must have their cables properly holstered after use. This protects the cable from weather damage and accidental vehicle impacts.
Universal cables should be removed and stored in a dry location. Don’t leave them lying on the ground where they could get damaged.
Keeping the charger clean
Wipe the charger’s exterior occasionally with a damp cloth. Avoid using harsh chemicals that might damage the polycarbonate housing.
Check the socket or cable connector for debris. Remove any dirt or leaves that might interfere with proper connections.
Software updates
Ensure your charger stays connected to Wi-Fi. Pod Point pushes software updates automatically, which can improve functionality and fix bugs.
Check the app periodically for new features. The company regularly adds capabilities that enhance the charging experience.
Frequently asked questions
Can I use the Solo 3S with any electric vehicle?
The tethered Type 2 model works with all Type 2 compatible vehicles. The untethered version accepts any charging cable, making it universally compatible.
Do I need Wi-Fi for the charger to work?
The charger operates without Wi-Fi in manual mode. However, you’ll miss out on scheduling, statistics, and remote control features.
What happens during a power cut?
The charger stops working when mains power is lost. Charging resumes automatically once power returns.
Can I install the charger myself?
No, installation must be performed by a certified electrician. DIY installation voids your warranty and may violate building regulations.
Does the charger work with solar panels?
Yes, the Solo 3S includes built-in solar integration. You can configure it through the app to prioritise excess solar generation.
What cable length do I need?
Consider your parking position relative to where the charger will mount. The tethered model includes a 5-metre cable, which suits most installations.
Can I upgrade my charger later?
Pod Point pushes software updates automatically via Wi-Fi. Hardware upgrades aren’t possible, but you can add features like surge protection during installation.
Is the charger waterproof?
The IP54 rating means it resists water spray from any direction. It’s designed for outdoor installation and handles British weather reliably.
Pod Point Solo 3S specifications
| Specification | Details |
|---|---|
| Power rating | 2.5-7kW AC |
| Input voltage | 240V AC (50Hz) |
| Output current | 0-32A AC RMS |
| Charging speed | Up to 7.4kW |
| Connection type | Tethered (Type 2) or Universal socket |
| Cable length | 5m (tethered only) |
| Dimensions (H×W×D) | 330×290×112mm (tethered), 330×290×167mm (universal) |
| Weight | 6kg (tethered), 3.5kg (universal) |
| IP rating | IP54 enclosure, IP44/54 plugs and socket |
| IK rating | IK10 |
| Operating temperature | -25°C to 50°C |
| Standby consumption | <2.5W |
| Materials | Polycarbonate |
| Wi-Fi | 2.4GHz only (WPA, WPA2, WPA3, open) |
| Protection | 6mA DC leakage, overcurrent, PME, failed earth |
| Warranty | 5 years (3 years standard) |
| Colour options | Black/Grey |
| Standards | BS EN 61851-1:2019, CE certified, BS7671:2018 |
Final thoughts
Pod Point has created a solid home charging solution with the Solo 3S. The charger combines reliable hardware with genuinely useful smart features.
I think the build quality justifies the price point. The comprehensive safety features and Which?-endorsed installation provide excellent peace of mind.
The choice between buying outright and subscribing to Pod Drive depends on your circumstances. Pod Drive makes financial sense if you value the included mileage rewards and lifetime warranty.
You’ll find the app experience intuitive and feature-rich. The integration with solar panels works particularly well for environmentally conscious drivers.
The 24/7 customer support and established public charging network add real value. Pod Point’s 15-year track record suggests they’ll continue supporting their products long-term.
If you’re looking for a home EV charger that balances features, reliability, and support, the Pod Point Solo 3S deserves serious consideration.
Official Pod Point resources
- Pod Point home charging solutions
- Pod Point Solo 3S charger
- Which? endorsed installation service
- Pod Point support and help centre
Apps & Tools
